Customer's Photos

We are always pleased to hear from customers when we have done a great job.  Equally importantly, we need to hear when things are not to our customer’s liking and we will make every effort to resolve any issues so our customers go away satisfied.



“We would just like to say what a great job your company did installing our new gas fireplace.  We live on Pender Island and had done a lot of research as to which company to hire to do the job.  Your friendly, knowledgable staff helped us choose the right fireplace for our house and we couldn't have asked for better service.  The gentleman who installed the f/p was an absolute perfectionist and did a fantastic job.”

“We are more than pleased with the final product. The installer who did the preliminary work and gas fitting was outstanding.  The mess was minimal, the work precise and the cleanup impeccable.”

“Thank you and your company for the excellent service you did in fixing my BBQ and the employees that organized and did the work.  It’s so nice to deal with a company like R.E. MacDonald that stands behind their products.  I have been a customer over the years (2 fireplaces and a BBQ) but be assured I’m a very loyal customer after the BBQ experience.”

“We want to pass along our sincere appreciation for the Salesman's time and effort in providing great customer service. He provided us with options where other companies were only willing to default to the need for a new fireplace.”

“The salesman who came to do the estimate did such a wonderful job of planning out how the installation could work. We so much appreciated his time and effort.”

“Thank you for repairing our wood stove.  It looks new again. What an amazing job you did on it and the delivery boys were wonderful too.”